A careers site that helps Georgia hire against the private sector

Candidates judge an employer by its job site. We redesigned Team Georgia Careers so thousands of public-sector roles are as easy to find, compare and apply for as anything on LinkedIn or Indeed.

Team Georgia Careers job search on a laptop and a job posting on a phone

Client: State of Georgia
Services: Discovery, UX research, Visual design, Design specs
Platform: Drupal
Site: careers.georgia.gov

01 — Context

Team Georgia Careers is the front door to thousands of state jobs, from engineers and nurses to park rangers. Candidates arrive used to commercial job boards, so the bar for speed and clarity is set elsewhere. The state needed its site to meet that bar while staying accessible and unmistakably public service.

02 — Challenge

"Applicants often drop off midway through the application. It should be easier to finish."

Applicants dropped off midway through an application flow with unclear steps and labels
Job descriptions lacked the detail candidates needed to judge if a role fit
Many applicants apply from their phones, but the mobile experience lagged
Inconsistent typography, colors and components across the site

03 — Approach

Learn from the best job sites, then simplify

01DiscoveryDelivery planning, stakeholder kickoff and requirement gathering.
02Current stateAudit of the existing site: flows, accessibility and visual consistency.
03BenchmarkComparative assessment against LinkedIn, Indeed, Glassdoor, Dice and more.
04DesignStreamlined search-to-apply flow, filters and a unified design system.
05Specs & buildGap analysis and design specs handed to the Drupal build team.

03b — Platform

One platform from search to application

1 · Who it serves2 · One careers platform3 · What they get

Job seekers & residents

Hiring managers

HR & content teams

Team Georgia Careers on Drupal

Drupal CMS, hosted on Acquia

Accessible components
Unified design system
Secure hosting
Job page templates

Job search & filters

Clear job descriptions

Mobile apply flow

One platform connects every state job to the people looking for one, with a consistent look and an apply flow that works on any device.

04 — What we built

How we turned insights into solutions

Job search with filters and a split list-and-detail view

Search and posting side by side

Keyword, location and filters for agency, job family, schedule and level sit in one bar. Results list on the left and the full posting opens on the right, so candidates compare roles without losing their place.

Featured career areas and a county map with job counts

Browse by career area or county

Not everyone arrives with a job title in mind. Featured career areas with live job counts and a clickable county map let people explore by what they do or where they live.

User flow from entering the site to applying

A three-step path from visit to application

We mapped the journey as enter, view listings and details, then apply, and removed every step that didn't move a candidate forward, ending in a clean handoff to the state's hiring system.

One design system, built for accessibility

A shared type scale, high-contrast colors and reusable job cards keep every page consistent, readable and screen-reader friendly, and give the content team blocks they reuse without new design work.

Made for applying on a phone

Many candidates apply on a break. Postings lead with the key facts and a clear Apply button, and the layout holds up on any screen.

“A lot of applicants use their phones to apply, and improving the mobile experience makes the process more accessible and user-friendly.”

Hiring manager · Stakeholder interview, State of Georgia

05 — Outcome

Faster to find, easier to apply, consistent everywhere.

2×: more scalable hiring experience
7: job platforms benchmarked
1: unified design system
AA: WCAG 2.1 target

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Screens from the live site (photos of people hidden) and design artifacts from the project. Image credits

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